Great attention and superior service
We are fully aware that every client is different and therefore, great attention is needed to ensure we plan the perfect Mt Kilimanjaro package, Mt Meru package and Tanzania safari packages for you. Our team is aware of what is great customer services and customer care are and work 24/7 tirelessly to ensure every clints book with us experiences this. Kilibeauty Discovery Team is committed to offering you the services that will be beyond your expectation and the experience of a life time.
Great team
We are proud to have a professional and well-trained team of mountain guides, safari driver-guide, chefs and porters who are always dedicated to make your that your dream are coming true.
Our guides have been chosen for their knowledge, experience, professionalism, attention to detail, sense of humour and communication skills. They are fluent English speakers and it’s their mission to ensure you have the best holiday that will surpass your expectations. We work tireless to keep our staff happy with great working environment, they love and appreciate their work and are committed to providing our guests with the best service and are ready to answer all the questions that you will be asking either during the trek or during wildlife safari.
Easy during booking
We can guarantee an extremely fast turnaround time to enquiries, as well as clear and well-explained options. You will journey to Tanzania feeling well prepared, comfortable and confident that you are going to have an incredible holiday.
Personalized and flexible trekking and safari itineraries
Our wildlife safari itineraries can be as short as a day trip or as long as multiple days from three days up to one-month inclusive Tanzanian adventure. There are no limits of number of days and all options can be explained to you with our well-trained staff. We do not have set departure dates for joint tour but we do give our clients an option to invite his/her friends to join the tour, therefore allowing you to choose the exact date that fits best with your travel plans.
Comprehension and experience
We think high of ourselves on being modernistic with the newest accommodation, best destinations and most unique experiences in all tourist destinations found in Tanzania. We are locally owned and based, with the large majority of our employees having raised up in this incredible country. We are constantly inspecting new properties and visiting new locations, so that we can deliver the best possible experiences from first-hand knowledge.
Also, we normally provide regular training to all our staff every year to keep them updated. All field staff are fully trained and certified, not only in mountain guiding and wildlife knowledge, but also in wilderness first aid, mountain first aid, driving, environmental awareness, risk management and customer care and service.
Insurance and safety
We highly recommend our guests to take out travel insurance prior to leaving home. In addition to your insurance cover, we have further options to ensure you are 100% covered when you are in Tanzania. Kilibeauty Discovery has a company insurance policy, which covers incidents such as injury, accident and theft, for both our clients and staff.
If you are having less than 15days for an additional $10 per person or if you are having more than 15 days and less than 30 days, $24 or $32 per person you may opt to take out AMREF Flying Doctors https://flydoc.org/ which we can organize this on your behalf. This is not medical insurance, just local air evacuation insurance, should anything happen whilst you are in Tanzania.
24/7 Available for customer support
As we normally say, “IT’S ALWAYS OUR PLEASURE TO SERVE YOU”, we are 24/7 available to serve you and respond to any question that you will be asking as you will be planning to start your once in a life time experience with Us
Get in touch with us on. info@kilibeautydiscovery.com or alenmato79@gmail.com and WhatsApp call/text +255 769 923 552